FAQ

If your questions are not answered here, please contact us at Plug N Play 3D.  We’re happy to help!

 

We reach out to the global 3D printer community and have attended many professional 3D printer trade shows over the past 4 years. This year included the January Consumer Electronic Show in Las Vegas. Daily we follow many professional media websites just for 3D printer enthusiast. We have purchased many 3D printers and have been 3D printing for over 4 years. We have lots of 3D printing experience and learned what works and what doesn’t work.  The following parameters help us measure the end-user experience and informs which 3D printers we buy and sell:  (1) print quality, (2) ease-of-use, (3) build quality, (4) reliability, (5) failure rate, (6) customer service, (7) community, (8) operating expenses, (9) software, and (10) value.  Recent technology upgrades for “plug n play” 3D printers make it so the end-user need only have basic computer knowledge allowing for the production of high-quality 3D prints. Each of our machines measures up to the high standards of these parameters.  You can buy one of our products taking your imagination to new heights and joining the new industrial revolution of 3D printing.

Yes.  At Plug N Play 3D all 3D printers and filaments are backed by the manufacture’s full warranty. Some of our manufactures will drop ship straight from the manufacture’s warehouse, which saves you both shipping time and money!

PlugNPlay3d.com will match any advertised internet price that is offered by an Authorized Dealer for that product or products.

Yes.  Soon we will have all spare parts listed on our website for each brand. Until then, you can email us at Plug N Play 3D to let us know which part you need. Once we verify what part you need and its availability, we will contact you through email let you know how to order.

We are located in Sacramento, California, specifically in Old Sacramento. Several of our products, however, ship directly from the manufacturers, which saves you time and money!

No.  We are only licensed to sell within the United States.

Come to our retail store in Sacramento, California:  We are open Tuesday thru Friday 10:00 AM to 6:00 PM, Saturday and Sunday 10:00 AM to 5:00 PM.  We are closed on Monday.

Ordering online using our shopping feature: Find a product you’d like to buy and click on the order button. Follow the instructions on the order page.  If there are any options or upgrades that you missed during the ordering process, one of our custom service staff members will contact you either by email or phone. In-stock items are typically shipped 24-48 hours after we receive your order.

Ordering by phone: We welcome phone orders.  If you’re unsure of which products would benefit you the most feel free to give us a call and pick our brains until your heart’s content! Our friendly, knowledgeable staff will help you select your equipment based upon your individual needs. Our top brands and competitive prices ensure that you’ll be completely satisfied with every PlugNPlay3D.com phone purchase you make.

Ordering by email: If you want to place your order through email, send us a message at Plug N Play 3D and we will create a purchase order.  One of our staff members will get back to you quickly with a total price including tax and shipping. Please include the product and any options or upgrades that you might require.

We are a licensed business in the State of California. We only charge tax on purchases made by California residents.

Our website works as our online catalog. We constantly add new products to our product line-up to keep current with trends in the 3D printing industry and to give you the best possible selection. If you are unable to find what you are looking for, please call us at (916-849-7984) or email us at Plug N Play 3D.

Since we are an authorized dealer for all products we carry, you will receive full warranties for everything you buy. Some products are shipped direct from the manufacturer. There are no middlemen to get in the way. If we don’t have the warranty information you need, please check the manufacturer’s website for their specific warranty terms and feel free to contact us if you need assistance filing a warranty claim with the manufacturer.